Question 1

How does the meet & greet work?

Accepted Answer

We start every new client relationship with a free in-home meet & greet. We’ll visit your home, meet your pet, learn their routine, and discuss any special needs or instructions. There’s no obligation — it’s a chance for all of us to feel comfortable before the first scheduled visit.

Question 2

Are you insured?

Accepted Answer

Yes. Every walker and sitter is fully insured, bonded, and background-checked. We carry pet care liability coverage on every visit, so you can have peace of mind while you're away.

Question 3

Do you work with all dog breeds?

Accepted Answer

We work with all dog breeds and sizes, as well as cats and other pets. During the meet & greet, we assess temperament and compatibility to ensure the best care for your specific pet.

Question 4

How long are the walks?

Accepted Answer

We offer 30-minute and 60-minute neighborhood walks. Walks are tailored to your dog’s pace, energy level, and physical condition. We can also accommodate shorter potty breaks if needed.

Question 5

Will my dog be walked alone or in a group?

Accepted Answer

All our walks are one-on-one, unless you specifically request a buddy walk with a neighbor’s dog. We never walk large groups together so that every dog gets our full attention and care.

Question 6

Do you send updates?

Accepted Answer

Yes — you’ll receive a GPS-tracked route map, photo updates, and a short note after every visit. We know how much you miss your pet, so we make sure you feel connected even while you’re away.

Question 7

What does an overnight stay look like?

Accepted Answer

An overnight sitter arrives in the evening, stays overnight in your home, and departs the following morning. We follow your pet’s normal routine for feeding, walks, playtime, and bedtime. Most overnight stays include evening and morning walks plus care throughout the night.

Question 8

Can you administer medication?

Accepted Answer

Yes, we routinely handle oral medications, injections (including insulin), and topical treatments. We also care for senior pets and post-surgery recoveries. Let us know during the meet & greet and we’ll build it into the visit plan.

Question 9

How do I pay?

Accepted Answer

We invoice monthly via card or ACH. Recurring weekly clients can set up auto-pay for convenience. No long-term contracts — you can cancel or change your service anytime.

Question 10

What's your cancellation policy?

Accepted Answer

Cancel up to 24 hours before a scheduled visit at no charge. Same-day cancellations are billed at 50% so we can compensate the walker who held the slot for your pet.

Question 11

Do you offer packages?

Accepted Answer

Yes, we offer discounted weekly and monthly packages for recurring walks and visits. Ask us during the meet & greet or contact us anytime to set up a recurring schedule that fits your needs.

Frequently Asked Questions

Getting Started

Dog Walking

Pet Sitting

Pricing & Booking